Help and contact
Last updated:
Help with your Uni.Kitchen account, recipes, publishing and privacy. Contact hello@unimi.io.
Email supporthello@unimi.ioWhat to include
Describe what you tried, what happened and when, plus your app version and device. You may include a public link or a screenshot with private information hidden. Do not email passwords, sign-in codes or professional verification documents.
Trouble signing in
Choose “Forgot password?” on the sign-in screen to reset it using your account email, or use a one-time email code. Code sign-in does not create an additional account. Use the same email address you registered with.
Waiting for an upload or extraction
Keep the app open and check your connection. Settings → help with account saving shows pending items. Do not delete or upload the same item again just because it is processing. Safety checks must finish before public publication; drafts remain private.
Privacy and account deletion
Account deletion is available in account management. The link below explains deletion and how to request it without the app. We verify ownership before releasing or deleting information; an email alone does not delete an account.